Policies - Cute Awaking
 
 
 

Thank you for taking a look at my store!


I make Ring Slings specializing in a center pleated shoulders that can be worn on either shoulder, Cute Reverse Onbuhimos and the Cute (buckle) Onbuhimo. I work very hard to make sure I stay up to date on all safety standards, and I am CPSIA compliant. My onbuhimos have been tested to the ASTM F-2236 and passed. I am very thankful to be a BCIA member.

Every carrier comes with written instructions and full color pictures. I also have a You Tube channel where you can find instructional videos on all my carriers:


You can find me on Facebook:, and on Instagram!
Follow me on both to stay up to date on re-stockings and new inventory!

Shipping

After quality, I strive for a quick turnaround. I will usually get all Ring Slings shipped the day after ordered when possible, or no later than 3 business days. In stock Onbuhimos I will have shipped with in 1 to 5 business days. I know when I order something I would like it, well, now. So I try to accommodate that to the best of my ability. The exception to this is custom orders. Please contact me regarding custom orders and I can let you know my current turn around time.


I ship USPS Priority. It takes 2 to 3 days to be delivered. Please contact me if you need it sooner so that we can discuss options.

Refunds

Don't love your item? That's okay. Notify me by email with in two weeks to arrange for the return of your purchase. Refunds will be made provided all item are returned; including instructions and product registration card, in new unwashed condition. Once the product has been received the refund will be issued for the purchase price less 10% for restocking fees.

  • Custom carriers are non-refundable
  • Clearance carriers are non-refundable


Exchanges

Not quite what you wanted? Notify me by email with in two weeks to arrange for the return of your purchase. Exchanges will be made provided all item are returned; including instructions and product registration card, in new unwashed condition. Once I have received it you will be billed for the new shipping fee. Once paid I will send out your new selection. If your new selection is more expensive you will need to pay the difference before the new item is shipped out.

Warranty

I take pride in my work, and strive very hard to produce a safe high quality product. During the first six months, if you find any manufacturing defect, I will gladly repair it or replace it if necessary.

Custom Carriers

  • Deposits for custom carriers are non refundable
  • Once custom slot has been purchased you have 1 month to get your wrap/fabric to me or your slot is forfeited.
  • Upon completion of your carrier a final invoice will be issued for the balance due. Payment must be received with in eight (8) days to avoid incurring a late fee of $10.00 per week.

Clearance Items

Please choose carefully! All clearance sales are finale; non-refundable, and non-exchangeable.